Arranged by ExcloLab

HealthyGO

Indonesia

2021

ExcloLab’s End-to-End ApproachResults & Business ImpactExcloLab’s RoleBefore vs AfterIn One Sentence
HealthyGO

Integrated System to Streamline Catering Operations and Delivery

HealthyGo, a growing healthy catering business, partnered with ExcloLab to address operational chaos caused by manual kitchen, order, and delivery processes.

We built a full-stack operational platform that unifies order management, client communication, courier coordination, and operational reporting—all in a centralized, real-time, scalable system.

ExcloLab’s End-to-End Approach

Operational Process Mapping

We mapped the entire process, from kitchen preparation to final delivery, to identify potential automation points.

System Architecture Design & Platform Development

We designed a centralized order lifecycle management system with real-time delivery tracking and dynamic customer interaction.

Full-Stack Development

  • Frontend: React.js SPA for a responsive and user-friendly admin and operational interface

  • Backend: Laravel PHP for order orchestration, customer management, and courier assignment

  • Database: Optimized MySQL to ensure data integrity for customers, orders, and deliveries

Integrations & Key Technologies

  • Real-Time Updates: Pusher.js enables order and courier status updates without page reloads

  • Mapping & Routing: Google Maps API used for address validation, route planning, and courier tracking

  • Email Communication: SMTP integration for order confirmations, status notifications, and customer communication

  • Dynamic Order Management: Customers can modify schedules, addresses, or menus directly through the admin interface

Infrastructure & Deployment

  • Hosting: Private VPS with security configuration

  • CI/CD Pipeline: Docker & GitHub Actions for automated development and staging workflows

Technologies Used

  • Backend: Laravel

  • Frontend: React.js

  • Database: MySQL

  • Hosting: VPS

  • Real-Time: Pusher.js

  • Maps & Routing: Google Maps API

  • Email Notifications: SMTP

  • Infrastructure: Docker, GitHub Actions

Results & Business Impact

Key Achievements

  • Saved over 20 hours of work per week by eliminating manual coordination

  • Reduced delivery errors by 90% through route optimization and address validation

  • Improved delivery accuracy and reduced food waste by up to 80%

  • Administrative workload reduced by 75%—one person can now handle tasks previously requiring 3-4 staff

ExcloLab’s Role

Our Role

We handled the entire solution cycle, from operational needs analysis, system design, full-stack development, server infrastructure setup, real-time notification integration, to post-launch evaluation.

Before vs After

Before

After

Orders managed via Excel, WhatsApp, and Google MapsDynamic order management and centralized dashboard
Frequent delivery errors and customer dissatisfactionDelivery accuracy improved by up to 90%
Manual address corrections caused delaysAutomated address validation with Google Maps

In One Sentence

Conclusion

ExcloLab built a centralized operational system for HealthyGo, transforming chaotic manual delivery workflows into an efficient, real-time monitored catering platform ready for growth.