Rechtshulp Zekerheid

Business Process Mapping

We mapped client onboarding, vehicle tracking, subscription payments, and legal claims processes to identify automation opportunities.

System Architecture Design & Platform Development

We designed a modular service-based platform with tight API integration, real-time validation, and scalable client self-service features.

Optimization & New Features

• Web-Based Client & Case Management System: A centralized portal to manage dealers, vehicle data, warranty claims, and legal issues, all connected in a single digital workflow.

• WooCommerce Integration: Automatic synchronization of online purchases (subscriptions) to the internal case management workflow, eliminating manual data entry.

• Dealer & Admin Dashboards: Dedicated dealer dashboards for self-service (checking subscriptions, claims, and data updates) and comprehensive management views for admin teams.

• RDW API Integration: Automatic vehicle data population based on license plates, reducing input errors and speeding up registration.

• Automated Subscription Monitoring: A background job system monitors subscription status, sends expiry alerts, and manages insurance periods automatically.

• Auto-Notification System: Real-time notifications via email and dashboard alerts for claim status updates, payment information, and subscription renewals.

• Analytics Dashboard: An insights dashboard to monitor case loads, subscription health, and client behavior patterns, aiding strategic decision-making.

Infrastructure & Deployment

• Search Engine: Meilisearch for instant and accurate client and case searches

• Vehicle Data: RDW API integration for automatic vehicle registration lookup via license plates

• Company Validation: KVK API for company data validation and automated onboarding

• Email Delivery: SMTP for production, Mailtrap for staging and testing

• Monitoring: Sentry for real-time error monitoring

• Deployment: Envoyer for zero-downtime deployments

• Server Provisioning: Laravel Forge for server management and security

• Hosting: VPS cloud hosting

• CI/CD: Automated deployment via GitHub Actions + Envoyer

• Monitoring & Reliability: Sentry and audit logging

Technologies Used

• Backend: Laravel PHP

• Frontend: Next.js (React SSR)

• Database: MySQL

• Search Engine: Meilisearch

• Infrastructure: Forge + Envoyer, VPS hosting

• Third-Party Integrations: RDW API (vehicle data), KVK API (company registration)

Key Achievements

• Operational efficiency increased by 65% through automation of dealer onboarding, vehicle registration, and subscription management.

• Saved over 100 admin hours monthly by eliminating duplicate data entry and manual validation.

• Improved data integrity and legal compliance through national API integrations (RDW, KVK).

• Faster claim handling and improved client satisfaction with real-time case and subscription status dashboards.

Our Role

We managed the entire development cycle: discovery workshops, technical architecture, full-stack development, API integration, automated deployment, server setup, and monitoring strategies.

Conclusion

ExcloLab transformed Rechtshulp Zekerheid’s operations into a scalable real-time legal services platform, paving the way for automation, improved data integrity, and compliance ready for scaling.